State Farm® Insurance Agent Blake Schrumpf
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jeffery Bantz
May 18, 2025
5
out of
5
rating by Jeffery Bantz
"Jared saved me money and he's the best!"
Nick Loucks
May 16, 2025
5
out of
5
rating by Nick Loucks
"Blake’s team is amazing, and Jared Liley is great at what he does!"
Mona Wentling
May 16, 2025
5
out of
5
rating by Mona Wentling
"Great agency and great service. Never a problem"
Candy Liley
May 16, 2025
5
out of
5
rating by Candy Liley
"Jared is always fast to respond! Always willing to give answers even in his days off! Love this company! Everyone is Great!"
Kelbie Zupan
May 15, 2025
5
out of
5
rating by Kelbie Zupan
"Great office! Leigh Ann is my favorite ! Always so nice !"
Blake Thomilson
May 12, 2025
5
out of
5
rating by Blake Thomilson
"Spoke with Tristan on the phone was incredibly helpful and professional. Great service highly recommend him."
We responded:
"Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a positive experience Tristan in our Highland office. Your satisfaction is our top priority here at Blake Schrumpf State Farm and we’re here to help with all your insurance needs. If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us!"
Naomi Smith
May 12, 2025
5
out of
5
rating by Naomi Smith
"Great customer service and very knowledgeable!"
We responded:
"Thank you so much for your 5-Star review Naomi! The Highland office works diligently to provide the best service to our customers. If you have any further questions or need assistance with anything else, feel free to reach out. "
Barbie Voellinger
May 6, 2025
5
out of
5
rating by Barbie Voellinger
"Very happy with this office. I was in a wreck, I was robbed then I went head on into another car so things have gotten complicated and this office has helped and answered all my questions and State Farm has done well with protecting me."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team in Highland has been able to assist you during such a challenging time. Navigating insurance claims can be complicated, but our commitment to customer service is what we strive for. We're also glad to know that State Farm has provided you with the support you need. If you have any further questions or need assistance, don't hesitate to reach out. We're here for you!"
Lynsey Benne
May 5, 2025
5
out of
5
rating by Lynsey Benne
"Very dependable agency! I’ve had Kevin Frey as an agent for about 2-3 years now and he’s been amazing! Highly recommend!"
We responded:
"Thank you for the fantastic review! We're so glad to hear that Kevin in our Highland office has been an amazing resource for you over the past few years. Your recommendation means a lot to us, and we’re proud to have Kevin on our team. If you ever need anything in the future, don’t hesitate to reach out!"
Carrie Bantz
May 4, 2025
5
out of
5
rating by Carrie Bantz
"Everyone from the service team are fantastic. They genuinely just want to make sure you’re taken care of."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that our Highland service team here made such a positive impression on you. Our priority is to ensure that every customer feels well taken care of, and it’s wonderful to know we achieved that with you. If you need anything else, please don’t hesitate to reach out!"
Ryan Kleeman
May 3, 2025
5
out of
5
rating by Ryan Kleeman
"Jared is awesome"
We responded:
"Thank you for the fantastic review! We're so glad to hear that you think Jared is awesome. He truly goes above and beyond for our customers here at Blake Schrumpf State Farm. If you need anything else or have more questions, feel free to reach out anytime!"
Dougie D
May 2, 2025
5
out of
5
rating by Dougie D
"Great rates, great customer service!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you’re happy with rates and customer service at Blake Schrumpf State Farm. Our Higland team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Alexis K. Stewart
May 2, 2025
5
out of
5
rating by Alexis K. Stewart
"I am very happy with my policies and rates at Blake's office, he also has the very best staff, Leslie is the GREATEST!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you are happy with your policies and rates at Blake Schrumpf State Farm. It’s wonderful to know that Leslie has made such a positive impression on you—she truly is a gem! We appreciate your kind words and your trust in our Highland team. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to continuing to assist you with any insurance needs."
Mike Eller
May 2, 2025
5
out of
5
rating by Mike Eller
"After 20+ years with another agency, switching to Blake Schrumpf State Farm was a great decision. Kevin Frey made the transition smooth and easy, taking time to explain everything and ensure we felt confident. Great service—highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that your transition to Blake Schrumpf State Farm was a positive experience. Kevin is indeed a valuable member of our Highland team, and we're glad he could assist you every step of the way. Your recommendation means a lot to us, and we're here to provide you with exceptional service for many years to come. If you have any questions or need assistance in the future, don't hesitate to reach out!"
Nunya Buzniece
May 2, 2025
5
out of
5
rating by Nunya Buzniece
"Sarah provided me with such wonderful service. I don't typically leave reviews. However, I felt her kind demeanor and full knowledge of products available needed to be recognized. Thank you for such great service!"
We responded:
"Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that Sarah provided you with wonderful service and that her kind demeanor and expertise made a positive impact on your experience. We truly appreciate your recognition here at Blake Schrumpf State Farm and are grateful for your support. If you need anything else in the future, please don’t hesitate to reach out!"
kaylee piar
May 1, 2025
5
out of
5
rating by kaylee piar
"Sherri is the best!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that you think Sherri is the best! She truly goes above and beyond for our Highland clients, and your feedback means the world to us. If you need assistance with any insurance products, don’t hesitate to reach out. We appreciate your support!"
tara Barr
May 1, 2025
5
out of
5
rating by tara Barr
"Kevin is great! Always going above and beyond to help get us the best rates and making sure we have the right coverage for any needs! Highly recommend"
We responded:
"Thank you for your wonderful review, Tara! We’re delighted to hear that Kevin has gone above and beyond to assist you with your insurance needs at Blake Schrumpf State Farm in Highland. If you need anything in the future, let us know!"
charles milam
April 21, 2025
3
out of
5
rating by charles milam
"Full disclosure up front, this rating is more reflective of StateFarm the company than this agency. Blake and his team are 5 stars! StateFarm HQ is zero stars. Before you select StateFarm for your insurance needs, please take the time to read the reviews. There are several sites where they have a 1 out of 5 star review. They have 1.23 out of 5 stars with the Better Business Bureau and an “F” rating. After 11 years of paying a healthy home and care insurance premium, I attempted to file a claim after my house sustained significant roof, siding, and gutter damage. The Statefarm adjuster said we have a lot of damage, confirmed by a reputable roofing company and independent adjuster. After waiting 4 weeks, with numerous calls and emails, Statefarm finally contacted me. They were willing to pay to replace dozens of damaged individual shingles all over the roof, and patch my siding. Their payment was exactly my deductible—go figure. Is this a joke? Dozens of my neighbors who all had similar damage were paid by their companies within weeks. None by Statefarm. A few days later I got an AI generated letter from StateFarm Headquarters that they were cancelling my policy within 90 days because I filed a claim, albeit a zero dollar paid claim. I cancelled my homeowners and car policies and found a reputable company. Again, look at the StateFarm reviews before making your decision."
We responded:
"Hi Charles, Thank you for taking the time to share your experience with us. We truly value your feedback and are sorry to hear about the challenges you faced while dealing with your claim . We understand how frustrating this must’ve been for you, especially after being a loyal customer for so many years. I reviewed our conversation history within your file and prior to the appeal conversation and it looks as though you were going to get a different roofer out to give you a second opinion after the snow cleared from your roof. I don’t see where we received an additional estimate from you. The appeal was in the process of being reviewed but you instructed us not to file the appeal and cancel all of your policies. While we strive to provide the best possible service, it’s clear there was some miscommunication. Your concerns about the claims process and communication have been noted and passed along to our claims partners. I’d like to discuss your experience further to see if there’s anything we can do to help. Please feel free to reach out to our office directly at 618–654–3344. Thank you again for your feedback. Have a good day "
David Martin
February 3, 2025
5
out of
5
rating by David Martin
"When I call, I usually talk with Katie. She is always incredibly helpful and understanding! Efficient and professional. I’m happy to be their client. 10/10."
We responded:
"Thank you so much for your wonderful review, David! We're thrilled to hear that you had a great experience with Katie in our Highland office. Your feedback motivates our team to continue delivering the best service possible. If there's anything else we can do for you, please don't hesitate to reach out. Thank you!"
gkaa kopp
July 16, 2024
5
out of
5
rating by gkaa kopp
"Staff is very personable and informative !"
We responded:
"Thank you for your 5 star review! Staff at our Edwardsville location work hard to provide the best service possible. If you have any questions or concerns in the future, please let us know. "
David File
April 19, 2024
5
out of
5
rating by David File
"Great service and very helpful"
We responded:
"Thank you for your review. We greatly appreciate your feedback. If there is anything specific you would like to discuss or any concerns you may have, please don't hesitate to reach out to us. Thank you again for choosing Blake Schrumpf State Farm Insurance."
N D
April 9, 2024
5
out of
5
rating by N D
"Very kind and quick. Easy to understand"
We responded:
"Thank you for choosing Blake Schumpf State Farm to satisfy your insurance needs. We look forward to servicing you in the future. "
Jeff W.
December 29, 2023
5
out of
5
rating by Jeff W.
"I had a great experience with Blake Schrumpf State Farm insurance company and Kevin Frey, who works with him. They are very professional, friendly, and helpful. They helped me find the best coverage for my car, home, and life insurance needs. They also explained everything clearly and answered all my questions. They are always available to assist me whenever I need them. I highly recommend them to anyone looking for reliable and affordable insurance. They are like a good neighbor, always there for me. Thank you, Blake and Kevin, for your excellent service! ⭐⭐⭐⭐⭐"
We responded:
"Mr. Whiteside, thank you so much for the kind words. It was a pleasure to work with you to insure your house, cars, and life. Happy New Year! "
Barry Kauhl
December 22, 2023
5
out of
5
rating by Barry Kauhl
"The staff is incredibly friendly and they provide first class service! My only regret is that I hadn’t switched sooner!"
We responded:
"Thank you for the kind words Barry! We appreciate your business. Happy Holidays!"
gary blue
October 26, 2023
5
out of
5
rating by gary blue
"I converted my auto and homeowner policies to State Farm and the cost savings was over 1k. Kevin was very easy to work with and reviewed my policies line for line to ensure my SF coverage was equal or more than old policies."
We responded:
"Thank you Gary for trusting us with your auto and home insurance!!"